Make Your Chiropractic Office Scheduling Simple
Meet SKED the Virtual Chiropractic Assistant
How SKED can help you!
SKED gives your patients the option of scheduling, rescheduling, and canceling their appointments.
You use your current EHR solution, so no retraining or having to move to a new system. SKED simply syncs with your EHR and extends it so that your patients can access their account in our mobile App.
The App is available for iOS and Android phones. Plus they can choose to receive SMS, Push or Email appointment reminders! This dramatically reduces the no-show and missed appointment rates.
On average offices experience…
Less Phone Calls
How many calls do you get…
- for scheduling an appointment
- for rescheduling
- for canceling
- asking what time/day is their next appointment
- asking what your availability is on “X” day
Do you still call patients…
- for appointment reminders
- for missed appointments and rescheduling
- to notify patients that you are running 10 minutes late
- to ask them if they want to come early
How many machines do you talk to? How many busy lines do you get?
When you get a patient, how long do you wait for them to pull up their calendar? Find a pen?
Do you have a line of patients waiting impatiently for a receptionist to be free and help them schedule appointments or check-in?
It’s a lot of work. SKED solves ALL of these issues.
Patients prefer SMS messages. 98% of SMSs get read. So you can feel confident they are getting the information. That’s important. It means they will show up or reschedule if they forgot. This mean SKED increases your revenue.
Only 20% of emails get read. Not to mention they might check email a few times a day, whereas they check SMS messages typically hourly if not instantly.
Email reminders often get overlooked. Or when they get to the email the reminder is past.
You need SMS reminders. It’s easier for you and your patients.
SKED automates the appointment reminders and missed appointment notices to reschedule. This frees up valuable admin time. Plus patients have somewhere to log in and see all their appointments, make new appointments, easily reschedule appointments, or cancel them if they can’t make it.
The top thing that patients love is the ability to quickly see all the available appointment openings. It allows them to pick the MOST convenient time for them. Whereas in the office, the scheduler might not have given that time as a suggestion. It’s convenient and a big time saver.
Imagine how it would streamline your chiropractic office scheduling!
We asked patients what they wanted when scheduling appointments…
Let’s give them what they want!
How SKED Works
Patient fills out intake forms
(print or online)
You enter the patient’s email into your EHR
SKED sends them an email to Sign up
Patient downloads app and creates their SKED login
Email, Text, and Push Messaging
Website and Mobile App Scheduling
Seamlessly integrate with Platinum, Genesis, or Chirotouch EHR Systems
Reclaim valuable resources with automated scheduling and administration
Schedule by appointment type, day of the week, doctor, or a group of doctors
Exceed expectations by delivering exceptional service with the most popular technology
Interact with patients whenever and wherever way it is most convenient
Texts reduce missed appointments on average by 50%…which makes the office more money!
See what Offices using SKED are Saying…
Our first thoughts about using SKED were, "Will we have enough practice members when opening an office for it to make a difference?" We quickly found out that the answer was a definite YES... Over 90% of our practice members are downloading and using the app. This is huge because it frees our team up to be present with people, spending less time on the phone rescheduling appointments...We highly recommend SKED to offices...
The response from our practice members and staff has been incredible. Initially, I was concerned about losing the personal touchpoint with patients, however, we have found compliance to be much greater due to the autonomy it gives them to reschedule at their convenience...This technology can also help save you money by keeping patients more compliant with scheduling recommendations and opens available spaces on your appointment book sooner, eliminating downtime. We would recommend SKED to any professional office operating on an appointment calendar.
The biggest concern was whether or not we would be able to justify the cost of SKED. We severely underestimated the value of SKED. SKED has decreased our call volume by almost 50-60%; that equates to our team spending more time completing other tasks instead of sitting on the phone. We were able to add an additional 150 visits to our weekly average before having to hire more team because SKED increased our efficiency so much! Plus our clients love the ease and convenience of SKED! We get compliments almost daily. I couldn't imagine our office without it.
Sked has been an incredible asset to our office! SKED has not only taken a load off my team, but patients love it as well. Living in the Los Angeles area, our patient’s live a fast-paced life, and would be fighting their schedules if it weren’t for SKED...We also went down a team member after being open just a month, and SKED is the reason we didn’t panic and rush to hire. It’s like another team member, but MUCH cheaper than payroll! LOL...The automation of this into our EHR system is incredible. The SKED support team is fantastic and is timely in responding to help us with anything we need. We are so thankful!